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Privacy Policy

Privacy Policy

Introduction

This Privacy Policy outlines how Norris Electrical (“we”, “our”, “us”) collects, uses, stores and discloses your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

By using our website or engaging our services, you agree to the terms of this Privacy Policy.

What Information We Collect

We may collect personal information including but not limited to:

  • Full name
  • Phone number
  • Email address
  • Property or service address
  • Any additional information you provide through forms, emails or phone calls

We may also collect non-personal information such as browser type, IP address and website usage data.

How We Collect Information

We collect personal information when you:

  • Submit a contact or enquiry form
  • Call or email us
  • Engage our services
  • Interact with our website

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotes
  • Deliver our services
  • Communicate with you about your job or enquiry
  • Improve our website and services
  • Comply with legal obligations

Disclosure of Information

We may disclose your information to:

  • Employees, contractors or service providers involved in delivering our services
  • Third-party platforms used for business operations (e.g. CRM, email or hosting providers)
  • Legal or regulatory authorities if required by law

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Website Tracking

Our website may use cookies and tracking technologies to improve your browsing experience and analyse website traffic.

You can choose to disable cookies through your browser settings.

Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Norris Electrical
ABN: 84726002452
Address: <div class="Qr7Oae" role="listitem"> <div class="OxAavc NVbRL" data-item-id="538056038"> <div class="xMZTse Ih4Dzb"> <div class="Mh5jwe JqSWld yqQS1" tabindex="0" role="textbox" aria-describedby="c493" aria-label="Business Address" aria-disabled="true">14 Alexander Court, Sunbury VIC 3429</div> </div> </div> </div>
Phone: 0467 442 262
Email: bailey@norriselectrical.com.au